Job Title: Process Specialist
Client: Consumers Energy
Duration: 12 Months Contract (Possibility of Extension)
Location: Lansing Customer Service Center, 530 West Willow St, 48909
Pay: $28-30/hr. on W2 without any benefits
Job Description:
Process Specialist II is an individual that will undertake higher level administration, project coordination and data gathering / analysis.
Tasks may include: typing, filing, taking dictation, data entry, verifying quality of work, and making routine calculations, preparing forms, reports, sketches, diagrams, operating a variety of office equipment, using a personal computer to enter and retrieve information to compile various routine reports/orders as well as utilize various computer software programs.
Additionally, the worker is responsible for:
- Gathering and analyzing data; utilizing and updating electronic dashboards (Tableau, Power BI),
- Interpreting gathered data; preparing PowerPoint slides and visual management,
- Submitting reports to the Supervisors, and Senior Management,
- Provide support for management and other teams with facilitating meetings, developing metrics and tracking data,
- Formulating procedures and written process manuals and job aids,
- 30% Travel to working sessions and meetings.
- Maintaining daily production reports
- Assisting visitors
- Performing other miscellaneous office tasks
- Travel scheduling / coordination and office space coordination
- Makes calculations in an accurate manner
- Be familiar with Company policies and procedures
Skills:
Working knowledge and use of Microsoft Office programs – Word, Excel and PowerPoint experience is required; Visio and OneNote experience is a plus
- Experience using and maintaining electronic dashboards such as Tableau, Power BI)
- Experience interpreting and gathering data
- Experience preparing PowerPoint slides and visual management to present to stakeholders
- Presentation development using MS Office tools (Word, PowerPoint, Excel)
- Ability to perform standard to complex office tasks
- Experience tracking, maintaining and reporting on various inventories
- Ability to prioritize and handle multiple tasks
- Complex integration of conflicting calendar priorities
- Excellent verbal and written communication skills
- Excellent interpersonal and analytical skills
- Excellent organizational skills
- Results Oriented
- 2+ years’ experience as Administrative Assistant
- 2+ years’ experience in specialized/functional area/discipline
- Experience using electronic calendaring to schedule meetings for many attendees
- Must be well-organized, able to multitask, and have attention to deta
EDUCATION:
Associates degree or equivalent experience is preferred.